Postlane
Help and contact
Get help with account onboarding, messaging routes, API integrations, or your SMS preferences.
Contact Postlane
Tell us where you plan to send, your message types, and your approximate monthly volume.
xinlong737@gmail.com- Company
- Hong Kong Jiuzhou Hengda Group Co., Limited
- Office
- Room A17, 29/F, Ning Jin Centre
7 Shing Yip Street, Kwun Tong
Kowloon, Hong Kong
Common questions
How do I get access to a market?
Contact us with your destinations, sender information, and intended message types. Available routes and any documents required depend on the destination and carrier.
How do I check a delivery result?
Use the recipient’s delivery record in the workbench or look up the message with its Postlane ID through the API. A provider may accept a message before the final delivery receipt arrives.
How do I stop receiving Postlane texts?
Reply STOP to a Postlane message or use the web unsubscribe form. Reply HELP or email us for assistance.